Localização: Brasil

Job Category: Customer MaintenanceJob Description: Job Responsibilities
1.Listen to local sellers’ demands, quickly identify issues, and refer to service processes and standards through instant messaging, etc. to solve problems accurately and assign responsibilities;
2.Take proactive measures to handle and follow up on local sellers’ abnormal orders, ensuring the team achieves work objectives;
3.Analyze the needs of local sellers, identify business process issues and areas for improvement, propose optimization suggestions, and drive improvement initiatives.
Job Requirements
1.Bachelor’s degree or above. High school graduates must have at least 1 year of experience in logistics or customer service;
2.Strong comprehension and service abilities;
3.Good teamwork and collaboration skills;
4. Willingness to work on a rotating shift scheduleAbout Us: SHEIN is a global online fashion and lifestyle retailer, offering SHEIN branded apparel and products from a global network of vendors, all at affordable prices. Headquartered in Singapore, SHEIN remains committed to making the beauty of fashion accessible to all, promoting its industry-leading, on-demand production methodology, for a smarter, future-ready industry.

Empresa: SHEIN

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